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Fines and Notices -- A Time Line
Purpose: A time-line of events surrounding fines and notices
that may be helpful to staff explaining the sequence of events to
patrons. Also included is a list of Status Alerts and how to respond.
Overdue items
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1st day - User is delinquent
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7th day - First overdue notice is produced
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21st day - Second overdue notice is produced
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51st day - Search list is produced for staff to initiate barring
Stacks are searched
Prices are assigned
User is billed for replacement and $5.00 fine
User is barred
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81st day - Account is referred to the Bursar
Recalls
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1st day - User is notified that item is recalled
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8th day - item is overdue - fines begin accruing
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10th day - First overdue notice (3 days overdue)
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28st day - Second overdue notice (21 days overdue)
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35th day - Search list is produced for staff to initiate barring
Stacks are searched
Prices are assigned
User is billed for replacement only; $20.00 recall fine will appear when
item is returned
User is barred
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70th day - Account is referred to the Bursar
Special items such as videos, CDs or periodicals follow the time-frame of
regular overdues. Bills do not need to be created for these items when
barring.
Fines
Regular fines do not accrue. Only the $1.00/day fines for recalls,
reserves, special materials accrue. These show up on the User record as
accruing fines (not bills) until the item is returned. When the item is
returned a bill is created automatically (except for regular fines which
we create as we bar people).
As soon as someone accrues and/or is billed for $10.00 they are BLOCKED.
Please note, recall fines for faculty are not working at this time.
Status alert at charge/discharge and how to
respond
User is delinquent
This message is meaningful only in conjunction with other
messages:
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User has overdues: renew the items if they are renewable. Items that
cannot be renewed should be returned.
- User is accruing fines: ignore this message
- User has unpaid bills: ignore unless the user is also
Blocked. No action is required if the total bill is less than $10.00
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User is Blocked- This means the User has at least $10.00 in
accrued fines and/or unpaid bills. Encourage return or renewal of items
(if fines are accruing) or payment of bills. Over-ride the Block in order
to charge items.
USER BARRED - This message appears in an error box and cannot be
over-ridden. User must return or pay for items that have been billed for
replacement. Look at display1 user or edit user to see if the person is
also Bursared. Look at PayUser to see which items have been billed for
replacement and are due the library. Inform the user. Only full-time
staff may unbar users. If the user is BURSARED, see Bursar Referral Procedures.
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