Our Usability Goals

From The UVa Library Balanced Scorecard, Metric I.2.b

METRIC I.2.b: USABILITY TESTING OF LIBRARY WEBSITES

Target 1: At least 90% of all websites under development or review should receive appropriate heuristic and/or full usability testing.

Target 2: At least 80% of all websites under development or review should receive appropriate heuristic and/or full usability testing.

Method: The web usability team will be responsible for assigning heuristic testing and arranging usability testing by library customers, both internal and external. This group will also tally and record the number of new websites receiving heuristic and usability testing and compare this number to the total number of websites under development or review.

(Formerly Metric L.4.b or Metric 26)