Usability Tests
Test Questions for the ILS Site - Faculty & Staff
http://www.lib.virginia.edu/leo/
1. When is the Interlibrary Services (ILS) office open?
2. Where is the ILS Office and how do I contact them?
3. Who can and cannot make an interlibrary loan (ILL) request?
4. Who can and cannot make a Library express on-ground (LEO) request?
5. How do I get a copy of a dissertation?
6. Can I pick up a book myself at Ivy Stacks?
7. Can I renew a book I got through ILL?
8. Can I request that an article be delivered to me electronically?
9. How do I get help displaying/printing an electronic article if there is a problem?
